Luxury Hospitality Industry - Operations

Villazzo VillaHotels – Private Luxury Villa Rentals with 5-star Hotel Services

Villazzo’s VillaHotel Concept is a new idea in luxury villa rentals, offering the ultimate vacation experience in St. Tropez, Miami, Paris, Marbella, and beyond.

VillaHotels combine the accessories and services of a five-star hotel with spectacular, hand-picked luxury homes, giving you a level of personalized service, attention to detail, and privacy that cannot be found elsewhere.

Essential Job Functions:

 

Assist Director of VillaHotels in delivering a VillaHotel experience comparable to the best 5-star hotels worldwide
Assist in establishing and managing hotel-like operations in Villazzo VillaHotels
Assist in scheduling and supervising Villazzo employees
Work in liaison with Villazzo Concierge, Chef, Servers, Housekeepers and Bell Attendants
Re-order Villazzo-branded products for Villazzo VillaHotels and communicate with suppliers
Ensure that service levels in all areas meet expectations
Continually evaluate property for areas that are hazardous, require repairs and maintenance, or are not meeting guest's needs
Greet customers and ensure all arrangements are in order
Purchasing for VillaHotel guests as well as private dining for them
Manage issues and conflicts with guests
Measure customer satisfaction and enhance customer experience
Prepare reports and schedules
Undertake administrative tasks

- immatrikulierter Student (m/w) folgender oder vergleichbarer Studiengänge: Betreibeswirtschaft
- gute Deutsch- und Englisch-Kenntnisse
- sehr gute Kenntnisse der gängigen MS Office-Anwendungen (Excel, Word, PowerPoint, Access)
- Teamfähigkeit und Zuverlässigkeit
- Eigeninitiative und Einsatzbereitschaft
- eigenverantwortliche und selbständige Arbeitsweise

Qualifications:

 

Studies preparing a Bachelor/Master or equivalent in Business Administration, Tourism orInternational Management
Excellent Skills in Microsoft Windows, Microsoft Office (Word, Excel, PowerPoint)
Fluent in English
Efficient work ethics
Excellent customer service skills
Ability to resolve problems and to work with minimal supervision
General knowledge of hospitality business

 

Candidate may be required to work on week-ends
Candidate has to have transportation
Overtime may be required on occasion