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Praktikum im Bereich Hotellerie / Tourismus / Catering

Work n Holiday Pty Ltd is the largest service provider for working holiday makers in Australia and New Zealand and the only support agency for travellers that operates nationally in Australia. The company head office is in Sydney but we also have branches in Melbourne, Auckland and Vancouver.

We are currently recruiting Interns in “Customer Service” for our Melbourne office for the starting period of:

-December 2019- Length of Internships: From 3 – 6 months available

Your internship responsibilities include, but are not limited to;

General Member service:

Conducting frequently introductory PowerPoint presentations about Australia in general, job market and travel destinations
Assisting with activation of simcard, bank account or tax file number
Booking of Airport Shuttles and organising of “Orientation Day”
Organising members mails
Providing advise face-to-face or via email with all inquiries such as public transport, tax, accommodation, medical insurance, visa options etc.

Job Assistance:

Providing tailored coaching and job support services to members
Selecting and posting jobs on our database
Promoting our job support service
Correcting resumes and cover letters

Travel Assistance:

Consulting and advising customers on all kind of travel products in Australia, New Zealand and Asia
Advising on destinations, seasons and general travel questions
Providing quotations to customers by email and face to face
Arranging travel itineraries and whole packages with discounts

Administration/ Social Media:

Handling incoming calls and emails
Checking and updating documents and information whenever required
Responsible for office equipment stock and marketing stock
Taking part in the creation and implementation of digital marketing campaigns



Excellent communication skills
Dynamic, outgoing, cheerful, self-confident, ambitious personality
Native German and good level of English
Travel Experience in Australia, New Zealand or Asia is an advantage
Visa Requirements: Work and Holiday Visa (417)


You will be part of an international team of consultants who are all experts in their own fields and will gladly provide you with ongoing training, mentoring and support during your internship in fields like Job Support, Travel or Customer Service Management
You will get access to discounted or free tours, travel products and events
We provide a monthly payment and an extra gratification for a 5- or 6-months internship


We operate from Monday to Friday from 9:30am until 5:30pm. You will also have a lot of spare time to complete your internship assignment (at least 4 hours per week).


If you’re interested in this internship opportunity, please send your cover letter and resume via email.


We will get in touch with you as soon as possible


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Unternehmen: Work N Holiday
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Zuletzt bearbeitet: 05.08.2019 |
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