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Custumer Relationship Management (e-Commerce) Internship

ASPHERIO a pan-european e-commerce service provider is offering a 6 month internship in the field of CUSTOMER RELATIONSHIP MANAGEMENT (e-Commerce).

You will assist our Multilingual Frontend Manager in the following areas:

¢Monitoring Order Flow (Finance / Logistics)
¢Error source identification and appropriate solution
¢End to end business process monitoring
¢Troubleshooting and testing (Testing new functionalities, features, etc)
¢Customer Relation Management
¢Customer satisfaction management
¢Catt Calls Monitoring and Processing
¢Weekly operations reports, Key Performance Indicators (KPIs), Multilingual customer support

You should have experience and/or knowledge in the fields mentioned above and should be used to working with Microsoft Office and the common standard applications related to the Internet.

You should be a native English speaker and ideally speak German and French fluently. Working proactive and independent is of great importance to us.

Besides the possibility of gaining international work experience in a very attracting city, the internship will be rewarded with 400 Euro/month.

After a successful internship, there might be the possibility of a job opportunity with ASPHERIO.

Please send your full application (letter, CV and photo) IN ENGLISH to Nicolas Mériel and refer to the Customer Relationship Management internship in the subject field of your email.


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Unternehmen: ASPHERIO
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Zuletzt bearbeitet: 24.03.2010 |
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